Amazon's default liquidates your returned inventory for pennies — and you never see what happened. And Amazon's Grade and Resell? It mis-grades used items as "Like New" — so they sell, come back again, and cost you twice. Rocket Returns receives, inspects, and grades every single unit by hand, then routes it where it makes you the most money: back into Amazon, recovered for cash, or disposed FREE.
Every seller feels it, few measure it. Here's where the money goes:
You set your preferences once at onboarding. After that, it runs without you.
Set our warehouse as your removal & returns address. Everything flows to us automatically.
Every unit individually inspected and condition-graded — most returns processed within 48–72 hours.
Your custom Rocket Returns app shows each item — grade, status, and history.
Restock to Amazon/Walmart · ship back to you or your supplier · Rocket Recovery · FREE disposal. Set once at onboarding.
Restocked units start selling again. Rocket Recovery and dispute reimbursements land on your statement.
Purpose-built for returns: track every unit, every grade, and every dollar recovered, in real time.
You choose your defaults at onboarding (restock / ship back / recover / dispose). After that, returns handle themselves without a single email.
Junk items cost you nothing. No disposal fees, no surprise line items.
Prep, fulfillment, kitting, AND returns in the same warehouse. Your returned inventory restocks on autopilot.
Customer returned a broken or swapped item and got a full refund on your dime? Amazon has a reimbursement process for exactly this — most sellers just don't know it exists. But claims need evidence only a warehouse holding your item can produce. We build the case, file it, and fight it. You just get the payout.
You pay per item — that's the whole model. And you'll see the complete rate card, every number, before you commit. No calls, no negotiation, no "request a quote" games.
Fill out the form and the full pricing guide is in your inbox within the hour.
Get My Pricing →Your used and open-box items are sold or liquidated through our established buyer network — turning dead inventory into quick reimbursements.
Items with resale value are identified during hand grading.
Through our established buyer network — routed to whatever recovers fastest.
Payouts land on your statement. Fast and simple.
Items that can't sell are disposed FREE.
Graded items relisted in YOUR Amazon store as Like New or Used condition and sent back in — automatically. Zero effort. First access goes to active clients.
Every big seller started small. You get the exact same service and the exact same published rates as our highest-volume clients — whether you send 10 returns a month or 10,000. You pay per item. That's it.
"We sell thousands of units a month and returns were always a blind spot. Rocket showed us how many products could actually be put back into inventory instead of being written off. That alone increased our profits."
"We used to just accept losses because dealing with Amazon wasn't worth the headache. Rocket changed that. They know exactly what Amazon will reimburse and what needs to be resold."
"Returns are one of those things nobody wants to deal with until they become a problem. Rocket basically took that entire headache off our plate. We ship inventory to them, they inspect every return, photograph everything, file reimbursement claims when Amazon is responsible, and get good inventory back into FBA. We spend less time worrying about returns and more time growing the business."
Simple per-item pricing, published up front — zero monthly fees, zero subscriptions, no minimums. Fill out the form and the complete rate card is in your inbox within the hour, before you commit to anything.
Every single unit. Our custom Rocket Returns app — built in-house, purpose-built for returns — shows you each item's condition grade, its status, its disposition, and its payout, live. If it came back, it's in your app, with a full history attached.
Units that grade out as sellable are relabeled with a fresh FNSKU, prepped to standard, and shipped back into FBA or WFS — they go right back to earning at full value.
Items with resale value are sold or liquidated through our established buyer network — you don't lift a finger. Reimbursements land on your statement. Items that can't sell are disposed of free.
When a qualifying return arrives broken, swapped, or falsely claimed "defective," we build the case with Amazon for you — photos of the actual item, condition documentation, and the full dispute from start to finish. You keep 50% of every reimbursement we win; if Amazon pays nothing, you owe nothing.
Amazon's Grade and Resell uses automated, high-speed grading with no reconditioning — and it's notorious for mis-grades that relist used items as "Like New," triggering repeat returns and ratings damage. At Rocket, every item is inspected and graded by hand, and you see the grade in your app.
Only when an item is waiting on YOU — a manual disposition decision, a ship-back label, or a hold you requested. Items we're actively restocking, recovering, or disputing never bill storage. Set your auto-dispositions at onboarding and most months your storage bill is $0. Manual-decision items unresolved after 60 days are liquidated or disposed free, and billing stops.
Grocery/perishables, hazmat, and very low-value items (under ~$5) — honestly, a returns program can't recover enough on those to be worth your money, and we'll tell you so up front.
Fill this out — your full pricing guide arrives within the hour, and your returns address and app access within 1 business day. No calls required.